Senior Customer Service Administrator

Perrigo • Barnsley, England, United Kingdom • Posted June 17, 2026

Location Barnsley, England

Job Type Full-time

Category Information and Record Clerks

Posted June 17, 2026

Description Overview
We are looking for an experienced and proactive Senior Customer Service Advisor to join our dynamic team.
This role is ideal for someone who thrives in a fast-paced environment, takes ownership of customer interactions, and can support operational processes with accuracy and efficiency

You will play a key role in ensuring a high standard of service while supporting the wider team and handling more complex queries and systems-related issues.
Scope of the Role
Accurately process customer orders in line with company procedures

Manage and process returns ensuring timely resolution

Respond to and resolve a wide range of customer queries via email, phone and system platforms

Investigate and resolve EDI (Electronic Data Interchange) issues, liaising with internal teams and external partners

Monitor order flow and proactively identify and resolve potential issues
        

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