Senior Customer Service Executive

Company Description

Smile Groups Private Limited is a comprehensive consulting and outsourcing company, specializing in ITES, IT, and various forms of consulting services. With a strong focus on delivering high-quality and cost-effective solutions, the company supports onshore clients by creating dedicated delivery centers tailored to their needs. Backed by a team of seasoned professionals with a client-centric approach, Smile Groups offers end-to-end services, including middle management, quality assurance, and project transition. Committed to reliability, value, and service excellence, Smile Groups ensures the comfort and trust of its global client base.

Role Description

This is a full-time on-site role for a Senior Customer Service Executive located in Chennai. The role involves providing excellent customer support, managing customer service operations, addressing customer inquiries, ensuring a high level of cust...