Senior Customer Service Representative

Xylem • Houston, INTERNATIONAL, United States • Posted June 08, 2026

Location Houston, INTERNATIONAL
Job Type Full-time
Category other-general
Posted June 08, 2026
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

**CORE RESPONSIBILITIES AND TASKS:**

• Responds promptly to customer inquiries through multiple channels.
• Recognizes sense of urgency and prioritizes orders and requests accordingly
• Primarily responsible for the processing a higher volume of incoming and outgoing calls for internal & external customers
• Engages with appropriate intercompany resources
• Inputs and/or modifies service order requests based on customer need and provides customer confirmation
• Process cus...

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