Senior Customer Service Representative
Location
Kalamazoo, MI
Job Type
Full-time
Category
other-general
Posted
June 24, 2026
Job Title: Pre-Operative Planning Representative
Location: Kalamazoo, MI
Type: 18 month contract
Compensation: $20/hour
Contractor Work Model: Onsite
Hours: Monday–Friday, 7:00 am to 3:30 pm; overtime may be required
Overview
The Pre-Operative Planning Representative creates accurate digital anatomical models and surgical plans used in robotically assisted hip and knee replacement procedures. This onsite role is well suited for a detail-oriented producer with strong computer skills, an interest in anatomy or medical imaging, and the ability to follow precise work instructions in a high-volume production environment.
Responsibilities
+ Create and manage cases using a proprietary case management system.
+ Review CT scans for conformity with Mako Surgical protocol.
+ Segment CT scans using specialized software to create 3D anatomical bone models for robotic surgery.
+ Develop pre-operative surgical plans for robotically a...
Location: Kalamazoo, MI
Type: 18 month contract
Compensation: $20/hour
Contractor Work Model: Onsite
Hours: Monday–Friday, 7:00 am to 3:30 pm; overtime may be required
Overview
The Pre-Operative Planning Representative creates accurate digital anatomical models and surgical plans used in robotically assisted hip and knee replacement procedures. This onsite role is well suited for a detail-oriented producer with strong computer skills, an interest in anatomy or medical imaging, and the ability to follow precise work instructions in a high-volume production environment.
Responsibilities
+ Create and manage cases using a proprietary case management system.
+ Review CT scans for conformity with Mako Surgical protocol.
+ Segment CT scans using specialized software to create 3D anatomical bone models for robotic surgery.
+ Develop pre-operative surgical plans for robotically a...