Senior Customer Success Manager

Law Business Research is a leading legal data provider with an impressive market position and growth trajectory, and we are looking to strengthen our Customer Success team in London.

Equal Opportunity Statement

We are proud to be an equal opportunities employer and are committed to ensuring that all candidates are given the same opportunity to succeed regardless of their sex, gender identity/expression or reassignment, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability.

Senior Customer Success Manager

In this customer‑facing role you will own a portfolio of accounts across our subscription products and be responsible for driving retention, engagement, user growth and long‑term customer value. You will combine strong relationship management, commercial awareness and customer success expertise to help customers achieve their objectives while supporting wider business goals.