Senior Customer Success Manager North America
Location
abitibi témiscamingue, qc
Job Type
Full-time
Category
Other-General
Posted
June 06, 2026
Elevate customer success for Oracle with Syntax as a Senior Customer Success Manager across North America. Foster solid relationships and drive customer satisfaction through managed services engagements.
This role emphasizes managing enterprise clients, where you will be the key advisor ensuring alignment between customer goals and service delivery. Leverage your extensive experience in ERP ecosystems, particularly Oracle, while applying your strong communication and relationship management skills to support customer success initiatives.
Key Responsibilities:
• Serve as primary contact for Oracle customers
• Build relationships with executive stakeholders
• Lead service review meetings and operational calls
• Coordinate with internal teams for consistent delivery
• Monitor service performance and proactively identify risks
Requirements:
• 10+ years in Customer Success or similar roles
• Experience with enterprise clients and complex IT setups
• Strong k...
This role emphasizes managing enterprise clients, where you will be the key advisor ensuring alignment between customer goals and service delivery. Leverage your extensive experience in ERP ecosystems, particularly Oracle, while applying your strong communication and relationship management skills to support customer success initiatives.
Key Responsibilities:
• Serve as primary contact for Oracle customers
• Build relationships with executive stakeholders
• Lead service review meetings and operational calls
• Coordinate with internal teams for consistent delivery
• Monitor service performance and proactively identify risks
Requirements:
• 10+ years in Customer Success or similar roles
• Experience with enterprise clients and complex IT setups
• Strong k...