Senior Customer Support Representative
Location
cebu city, central visayas
Job Type
Full-time
Category
Management & Operations
Posted
June 03, 2026
About Abode
Abode is an AI fintech startup helping homeowners automate savings on property taxes, energy, insurance, and more. We use proprietary agentic AI to simplify data retrieval, parsing, analysis, and decisioning to optimize costs on behalf of homeowners.
Our Mission
Make homeownership more affordable for everyday homeowners. Our goal is to be the first place every homeowner goes to make any decision related to homeownership.
Who We’re Looking For
- Communicates with empathy, patience, speed, and precision—especially in writing and on the phone.
- Has strong attention to detail and follows processes reliably.
- Enjoys solving problems and making things easier for others.
- Is comfortable with ambiguity and can thrive in a fast‑paced, startup environment.
- Has experience using tools like Intercom, Zendesk, Notion, or CRMs (a plus, not a must).
What You’ll Do
As a Cus...