Senior CX Architect & Trusted Advisor (D365 CC, Hybrid)
Location
pully, waadt
Job Type
Full-time
Category
Other-General
Posted
June 17, 2026
ELCA in Pully, Switzerland is seeking an experienced Senior Expert to lead complex CX transformation initiatives and serve as a Trusted Advisor to clients. The role involves overseeing the implementation of Microsoft Dynamics 365 Contact Center and ensuring alignment between business objectives and technology solutions.
Ideal candidates have over ten years of CX consulting experience and a strong background in managing Contact Center projects in regulated environments.
The position offers a hybrid work model, professional growth, and a comprehensive benefits package.
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