Senior CX Learning & Operations Specialist
Location
ciudad de méxico, ciudad de méxico
Job Type
Full-time
Category
Auditoría, impuestos y contabilidad, Finanzas corporativas y planificación estratégica
Posted
June 04, 2026
Celanese in Mexico City is seeking a Regional L&D Specialist (CX) to design, lead, and enhance training programs for Customer Experience. The role focuses on process governance, operational excellence, and continuous improvement in training and development across Customer Service, Logistics, and Import & Export. Ideal candidates will have expertise in SAP, Excel, and SharePoint, alongside strong project and stakeholder management skills. Creativity, adaptability, and strong communication skills are essential. The position offers a pivotal role in fostering a culture of learning and compliance.
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