Senior Design Manager, Grab Support

Grab • singapore, singapore, Singapore • Posted June 25, 2026

Location singapore, singapore

Job Type Full-time

Category Other-General

Posted June 25, 2026

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. 
Job Description Get to Know the Team  
The Grab Support tech family builds and operates the technology that powers Grab's customer support experience across the region. We oversee the Help Centre and self-serve journeys, chatbots and form-based automations, live chat, AI tools, and the agent tooling our support teams rely on every day. 
Our mission is to deliver a world-class, delightful and seamless support experience scaling support through automation, content excellence and AI. 
Get to Know the Role 
        

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