Senior Engineer, Application, Sales Support
Description
Summary:1. Provide best technical advice to the sales team and customers to develop, sell, and successfully implement product or service solutions that will meet the customer’s needs.
2. Shall be able to understand and interpret customer specification and Prepare techno commercial quotations & meet customer requirements, expectations and delivery times.
3. Timely Response to customer enquiries and clarification post offer submission.
4. Support sales, distributers and channel partners
5. Manage complaints and issues regarding customer orders, liaising where necessary with sales, service, finance and operations to solve order issues.
6. Liaise with product management to ensure that products and services are modified, configured, and offered according to customer needs.
7. Works independently to complete given tasks and activities, solving daily technical sales issues.
8. Proces...