Senior Escalation Engineer | Cloud, Windows & Networking

Bentley Systems is seeking an experienced Senior Technical Support Engineer to manage high-severity escalations. In this role, you will provide technical leadership, troubleshoot complex systems, and work closely with internal teams while ensuring accurate customer communication.

The ideal candidate has over 10 years in technical support for enterprise software with proven expertise in Azure and cloud infrastructure. Excellent communication skills and the ability to handle high-pressure situations are critical.