Senior Escalation Engineer (Level 3)

Senior Escalation Engineer (Level 3) required in Johannesburg.

This is a great opportunity for a highly capable technical professional who enjoys solving complex problems, taking ownership of critical incidents, and playing a key role in keeping client environments stable, secure, and high performing.

You will join a busy IT services team where your experience will be valued across advanced support, infrastructure improvement, escalation handling, and mentoring.

The role is suited to someone who is comfortable operating at senior level, working through deep technical issues across infrastructure, networks, and systems, while also contributing to stronger processes, better documentation, and improved service delivery.

If you are at your best when others are stuck, this role will give you the space to make an impact.

Salary: Up to R38 000 CTC per month.

Area: Sunninghill, Johannesburg.

Duties and Responsibilities: