Senior ESM Process Architect for Cross-Functional Ops

Forsyth Barnes is looking for a hands-on Senior Consultant in the United Kingdom to document and define end-to-end Enterprise Service Management (ESM) processes across various functions. You will contribute to a Global Business Services environment, supporting teams across IT, HR, and Finance.

The ideal candidate will bring 8-10+ years of consulting experience, with capabilities in process analysis, ServiceNow fluency, and excellent documentation skills. This is a contract position, with flexible hours to accommodate international teams.