Senior Executive_IPT Engineer (1st Line Cisco Voice)_Bangalore

Vodafone • Bengaluru, Karnataka, India • Posted June 15, 2026

Location Bengaluru, Karnataka

Job Type Full-time

Category Computer Occupations

Posted June 15, 2026

Who we are
About this Role

As an IPT Engineer within the Unified Communications Operations team, the individual will play a pivotal role in supporting Cisco Unified Communications services and Voice over IP (VoIP) solutions for global enterprise customers. This role is based in Bangalore and is part of the VNO function. The successful candidate will be responsible for incident resolution, change implementation, and configuration management to ensure high availability and performance of services. The role demands proactive problem-solving, collaboration across teams, and a commitment to continuous improvement.
What you will do

Manage customer IPT/IPCC estates and respond rapidly to incidents and problems.
Perform move, add, or delete changes on the network following standard change processes.
Handle configuration management, performance monitoring, and trend analysis.
Conduct pre...
            

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