Senior Financial Services Officer–Human Resources

The Senior Financial Services Officer – Human Resources is responsible for the day-to-day backroom operations and service delivery of assigned HR-related financial services processes, ensuring transactions are completed accurately, timely, and in compliance with internal policies, regulatory requirements, audit standards, and control procedures.

The role supports quality employee and stakeholder service by meeting agreed service levels, resolving complaints and process concerns, monitoring operational risks, and ensuring assigned processes are performed within approved standards, schedules, and cost expectations. It also contributes to process improvement, productivity enhancement, error reduction, waste elimination, and control strengthening within HR-related financial services operations.

Responsibility Area

Duties and Responsibilities

Service Delivery and Client Support

Deliver quality service for assigned HR-related financ...