Senior French Speaking Customer Operations Agent

FNZ Group • Dublin, County Dublin, Ireland • Posted June 23, 2026

Location Dublin, County Dublin

Job Type Full time

Category Information and Record Clerks

Posted June 23, 2026

Description
This role is responsible for core processing within specific functions, depending on the individual team, within the Customer Operations Functional Area, and is responsible for the quality processing for Corporate / Retail Clients on behalf of FNZ.
This means the following key requirements,
The role holder will be responsible for all aspects of day to day processing, ensuring that all processes are followed correctly and completed to a high level of quality, maintaining customer files and records, issuing quotes or payments and helping out on additional tasks outside the normal day to day work as required. High level of proficiency in both written and spoken business French is essential as well as experience in the French life insurance market
The role holder will play a lead role for service delivery to our clients based in France from their core activities, ensuring accuracy, compliance, and achievement of service...
            

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