Senior HR Ops Analytics Specialist

Sonova • Barcelona, Catalonia, Spain • Posted June 03, 2026

Location Barcelona, Catalonia

Job Type Full-time

Category Business Operations Specialists

Posted June 03, 2026

As a Senior HR Operations Analytics Specialist, you will drive data-informed decision-making across global HR Operations, supporting performance optimization across our Shared Service Centers. You will analyze service performance, uncover trends, and deliver actionable insights that enhance service quality, efficiency, and employee experience.
In return for your strong analytical mindset and passion for data storytelling, you will join a collaborative, international environment where your work has a direct impact on operational performance and employee experience, while offering opportunities to grow and develop your career.

More about the role:
Monitor and analyze HR Operations performance globally, including service quality, efficiency, and customer experience 

Identify trends, risks, and improvement opportunities across regional Shared Service Centers 

Define and continuously improve KPIs and performance metrics

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