Senior Implementation Manager
Location
kitchener, region of waterloo
Job Type
Full-time
Category
Management & Operations
Posted
May 24, 2026
About the Role
As a Senior Implementation Manager, you will own a portfolio of complex, high‑profile customer implementations on the Conexiom platform, serving as the primary point of contact and trusted advisor from kickoff through go live. You are focused on time to value, ensuring every customer is set up to meet and exceed their success measures. You bring deep implementation expertise, a strategic mindset, and the ability to manage competing priorities without losing sight of the customer experience. In your role as a senior team member, you are self‑directed, thrive in complex environments, and take pride in delivering implementations that genuinely transform how customers do business.
Responsibilities
- Act as a trusted advisor to customers, developing a deep understanding of their business requirements and objectives to deliver tailored Conexiom platform solutions
- Serve as the principal point of contact throughout the implementati...