Senior Incident Optimization & Reliability Specialist - End-User Technology – Vice President

12542 Citicorp Services India Private Limited • chennai, tamil nadu, India • Posted June 26, 2026

Location chennai, tamil nadu

Job Type Full-time

Category Other-General

Posted June 26, 2026

Position Information  
Position Information  
Job Title:  Senior Incident Optimization & Reliability Specialist - End-User Technology 
Job Level:  C-13 
Department:  Foundational Services - Production Operations 
Location:  Chennai, India 
Must to have 10-16 years of proven experience in infrastructure operations, software engineering. Primarily as  Incident Optimization specialist, as Site Reliability Engineer (SRE) for End-User Computing   
Position Summary  
The Senior Incident Optimization & Reliability Specialist serves as a critical bridge between our Technology Incident Optimization Program and the core End-User Technology domains, including cloud desktop infrastructure, Microsoft productivity tools, content management, and conference/video platforms. This role demands deep technical expertise combined with a strategic, data-driven mindset to drive ...
            

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