Senior IT Engineer - 2nd/3rd Line MSP Support

Redsquid is looking for a Senior IT Engineer in Glasgow to take charge of technical support tasks, managing escalation issues from 1st and 2nd line technicians. The ideal candidate will ensure a high level of customer service while resolving server and infrastructure issues across a wide range of technologies.

Qualifications include hands-on experience in a 2nd/3rd line support role, proficiency with Windows Servers, and relevant certifications. This role demands strong communication and troubleshooting skills.