Senior IT Technician (CPT)
Location
Cape Town, Western Cape
Job Type
Full Time
Category
Computer Occupations
Posted
June 17, 2026
ENVIRONMENT:
A dynamic skin care company is seeking a skilled Senior IT Technician to join their IT team, providing high-level technical support across the business. The role involves resolving hardware, software, and network issues within a 48-hour turnaround, performing root cause analysis during troubleshooting, and supporting enterprise-level applications and systems, including Power Apps, O365, Azure, and the onsite server environment.
DUTIES:
- Provide advanced technical support for hardware, software, and network related tickets within a 48-hour closure time.
- Perform root cause analysis when troubleshooting.
- Support enterprise-level applications and systems i.e. Power Apps, O365, Azure, onsite server environment.
- Daily server checks by means of RMM software to ensure all systems are running optimally.
- Follow up with suppliers on tickets and faults logged with their service desks.<...