Senior L2 Support Engineer: AI-Driven Web App Support

EPAM Systems is seeking a Senior L2 Support Engineer in Colombia to support and maintain web applications. The ideal candidate will have over 3 years of experience in L2 technical support, practical knowledge of observability platforms, and strong API skills with Postman. Responsibilities include managing support cases, ensuring transparency in communication, and collaborating with engineering teams. EPAM offers international projects, professional growth opportunities, and a supportive work culture that values community involvement.
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