Senior Manager Application Support - GFT Halifax

What is the Opportunity Global Functions Technology (GFT) is part of RBC’s Technology and Operations division. GFT’s impact is far-reaching as we collaborate with partners from across the company to deliver innovative and transformative IT solutions. The Finance and Audit IT Application team within GFT is looking for a Senior Manager - Application Support. In this role you will be responsible for managing application support for a portfolio of applications and leading a team in delivering best-in-class service. You will partner across IT, assigned business lines and third-party vendors to achieve operational excellence. You will have opportunities to work on critical RBC applications with partners from across the company. You will work directly with leaders who believe in celebrating successes and sharing learnings with other teams to promote progress.

What Will You Do?

Ensure operational excellence by maintaining stringent SLAs, monitoring application health metrics ...