Senior Manager CRM (4 month Fixed Term Contract)
About The Role
This role is a 4 month fixed term contract.
CRM is central to Ecotricity’s growth. We’re looking for a strategic leader who can make an immediate impact - sharpening our lifecycle strategy and reducing churn while our current superstar is on maternity leave.
You won’t be building journeys - you’ll be integral in setting the direction, prioritising the roadmap, and elevating the performance of the CRM. Working closely with the CRM Manager (who owns journey build and execution), Data, and IT, you will ensure we deliver high‑performing lifecycle programs that increase engagement, retention, and lifetime value.
You’ll also act as the marketing lead for Salesforce Marketing Cloud, ensuring the team uses the platform to its full potential and that CRM becomes a growth engine for the business.
Reporting to the Head of Marketing, you’ll influence senior stakeholders, shape customer strategy, and drive measu...