Senior Manager, Customer Success Enablement

Sr. Manager, Enablement

Jobber is looking for a Senior Manager of Enablement to join our Customer Success department.

Our Customer Success team works across functions to ensure customers are successful. The Enablement team is a central function supporting onboarding, product support, and account management. As a Center of Excellence, Enablement owns programs, tools, and frameworks that drive operational excellence and skill development.

The Role

As Senior Manager, Enablement you will design and execute enablement programs across employee onboarding, knowledge management, quality assurance, and continuous learning. This role is highly autonomous and impact‑oriented.

Key Responsibilities

• Design and deliver onboarding, upskilling, and continuous learning programs tailored to Customer Onboarding, Product Support, and Sales Expansion teams.
• Coach Enablement team members in curriculum development, facilitation, and i...