Senior Manager - Data Science for IOps (Intelligent Operations)

Data Science & AI | Maya

At Maya, we’re building the future of digital banking—one intelligent interaction at a time.

We’re looking for a Senior Manager to lead our iOps (Intelligent Operations) pillar within the Data Science & AI organization. This role sits at the intersection of AI innovation, customer experience, and operational scale, and will shape how millions of customers engage with Maya across their entire financial journey.

Why this role matters:

You’ll lead the vision, build the platforms, and grow the teams behind Maya’s unified conversational intelligence ecosystem—powering both chatbots and voicebots through advanced multi-agent AI architectures. Beyond customer-facing experiences, you’ll also architect a shared intelligence layer that unlocks smarter operations across the company—driving automation, effic...