Senior Manager, Learning & Quality at Questrade
Location
toronto, on
Job Type
Full-time
Category
Other-General
Posted
June 27, 2026
Lead transformative learning initiatives at Questrade as a Senior Manager, Learning, Quality, and Enablement. This role strategically enhances training and service quality within the Sales & Service teams using AI.
Questrade Financial Group seeks a dedicated leader to guide the development of effective learning programs and quality assurance initiatives. You will assess training needs, measure impact with KPIs, and design engaging learning experiences. Your expertise will foster a culture of continuous improvement by developing tailored coaching resources that enhance team performance.
Key Responsibilities:
• Develop and implement effective training and quality strategies
• Identify training gaps through robust needs assessments
• Create diverse learning programs utilizing technology
• Partner with stakeholders to evaluate training efficacy
• Foster a culture of feedback and learning
Requirements:
• Relevant post-secondary education
• Over 7 years in a con...
Questrade Financial Group seeks a dedicated leader to guide the development of effective learning programs and quality assurance initiatives. You will assess training needs, measure impact with KPIs, and design engaging learning experiences. Your expertise will foster a culture of continuous improvement by developing tailored coaching resources that enhance team performance.
Key Responsibilities:
• Develop and implement effective training and quality strategies
• Identify training gaps through robust needs assessments
• Create diverse learning programs utilizing technology
• Partner with stakeholders to evaluate training efficacy
• Foster a culture of feedback and learning
Requirements:
• Relevant post-secondary education
• Over 7 years in a con...