Senior Manager of Technical Support Engineering (EMEA)

Requirements

• Undergraduate degree and 10+ years of professional experience, including 4+ years in a management role (or equivalent)
• Strong technical knowledge of nCino solution lines and related technologies
• Knowledge of KYB/KYC data structures
• Proven ability to lead and develop high-performing teams
• Excellent problem-solving, communication, and interpersonal skills
• Experience with budget management and strategic planning
• Ability to operate effectively in a fast-paced, dynamic environment
• Experience managing managers
• Track record of hiring, developing, and retaining top talent
• (Desirable) Master’s degree or relevant professional accreditation
• (Desirable) ITIL Foundation (or higher) certification
• (Desirable) Salesforce Administrator or App Builder certification
• (Desirable) AWS or other applicable industry certifications
• (Desirable) Exper...