Senior Manager - PMO Outlets
Location
london, england
Job Type
Full-time
Category
Management & Operations
Posted
June 20, 2026
Department: COMMERCIAL RESOURCES
City: London
Location: GB
JOB PURPOSE
We’re looking for an experienced and commercially driven Senior Manager - PMO Outlets to take ownership of our multi‑outlet operations. This is a high‑impact leadership role where you’ll shape strategy, drive performance, and elevate the guest/customer experience across all locations.
KEY RESPONSIBILITIES
- Leading and developing outlet managers and their teams to deliver exceptional service and operational excellence
- Driving revenue growth, profitability, and cost control across all outlets
- Monitoring performance through KPIs, identifying trends, and implementing improvements
- Ensuring brand standards, service quality, and compliance are consistently met
- Collaborating with cross‑functional teams (Marketing, Finance, HR, Operations) to deliver business objectives
- Leading on‑site initiatives to enhance custo...