Senior Manager - Pricing Platform.MGN Pak - TECH - Pricing Platform.MIT - PAKCOE
Location
Remote, Remote
Job Type
Full-time
Category
Other-General
Posted
June 15, 2026
Responsible to manage and lead the production support & delivery for the Loyalty & Pricing applications.
Responsible to manage and lead the production support & delivery for customer experience applications such as chatbot, IVR.
Responsible to lead the production Support function at technology COV locations within the SLA, schedule, budget and scope parameters, including testing & overseeing the quality and compliance controls.
Developing and executing the support strategy of technology by achieving objectives and goals. Accountable for 24x7 support and managing the Loyalty & Pricing system that can impact the bank with financial / operational loss, reputational issues, regulator warnings and penalties.
The major responsibilities include requirement gathering, requirement analysis, functional specifications and review, test scope identification, test case review, UAT support, product walkthrough and change implementation.
Other responsibilities include Interaction w...
Responsible to manage and lead the production support & delivery for customer experience applications such as chatbot, IVR.
Responsible to lead the production Support function at technology COV locations within the SLA, schedule, budget and scope parameters, including testing & overseeing the quality and compliance controls.
Developing and executing the support strategy of technology by achieving objectives and goals. Accountable for 24x7 support and managing the Loyalty & Pricing system that can impact the bank with financial / operational loss, reputational issues, regulator warnings and penalties.
The major responsibilities include requirement gathering, requirement analysis, functional specifications and review, test scope identification, test case review, UAT support, product walkthrough and change implementation.
Other responsibilities include Interaction w...