Senior Manager, Program Management (Conversational AI)

Bell • toronto, on, Canada • Posted June 27, 2026

Location toronto, on
Job Type Full-time
Category Other-General
Posted June 27, 2026
Req Id:

Summary

Are you an expert in product strategy who wants to shape the next generation of AI‑driven customer solutions? At Bell, we are seeking a strategic, execution‑focused leader (CP3 level) to drive high‑impact Virtual Assistant (VA) initiatives. In this role, you will take ownership of defining and driving large‑scale strategic initiatives (Epics) from concept to realization, shaping the long‑term vision of our conversational AI products, balancing customer‑centric innovation with concrete business returns. Key Responsibilities

Own the vision. Define the Epic hypothesis, business case, and minimum viable product (MVP) for major Virtual Assistant initiatives. Provide structured guidance, feedback, and active career mentorship to cross‑functional team members to cultivate talent and optimize delivery performance. Manage and optimize program budgets, funding allocations, and CAPEX/OPEX forecasts for major Virtual Assistant strategic initiatives. Co‑...

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