Senior Manager, Provider NPS Enablement
Location
Jackson, MS
Job Type
Full-time
Category
other-general
Posted
June 18, 2026
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
**Position Summary**
The Claims Experience & Strategic Initiatives team plays a key role in advancing strategic initiatives that strengthen Provider Experience, improve operational coordination, and bring greater structure, visibility, and accountability to priority work across the portfolio. The Senior Manager, Provider NPS Enablement, will help shape, coordinate, and monitor the impact of Aetna’s provider experience transformation, as reflected in provider NPS and related feedback measures. This role will partner cross-functionally...
**Position Summary**
The Claims Experience & Strategic Initiatives team plays a key role in advancing strategic initiatives that strengthen Provider Experience, improve operational coordination, and bring greater structure, visibility, and accountability to priority work across the portfolio. The Senior Manager, Provider NPS Enablement, will help shape, coordinate, and monitor the impact of Aetna’s provider experience transformation, as reflected in provider NPS and related feedback measures. This role will partner cross-functionally...