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Senior Manager, Special Accounts Management Unit Operations

Equitable Bank • Toronto, Ontario, Canada • Posted March 21, 2026

Location Toronto, Ontario
Job Type Full Time
Category Operations Specialties Managers
Posted March 21, 2026

The core parts of your role would be to:

Portfolio & Operational Management
  • Lead the design and ongoing refinement of SAMU operational workflows, controls, and reporting frameworks to support effective management of defaulted and higher‑risk commercial lending exposures.

  • Provide senior operational oversight across SAMU portfolios, ensuring consistency, accuracy, and scalability in account onboarding, tracking, classification, and remediation processes.

  • Establish and maintain governance routines that enable timely escalation, informed decision‑making, and alignment across internal and external stakeholders.

  • Oversee complex legal action and enforcement files, setting standards for coordination with external counsel and internal partners, and ensuring appropriate use of remedies and authorities.
    • Credit Risk & Regulatory Compliance
  • Ensure SAMU operational practices support accurate credit classification, ...

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