Senior Operations Manager, Fulfillment Center
Location
SP, BR
Job Type
Full-time
Category
other-general
Posted
July 27, 2026
Description
About the Site
GRU9 is Brazil's largest Fulfillment Center and the highest-volume site in Latin America and operates with more then 3k associates.
The site's senior leadership is structured around three Senior Operations Managers, each owning a major operational pillar and reporting directly to the Site Leader:
Inbound + Customer Returns: receiving, stow, customer returns processing, and reverse logistics.
Outbound: pick, pack, ship dock, transfer out, and vendor returns.
Quality, Learning & Planning: ICQA, inventory management, associate development, labor planning, change management, and process improvement.
This role is one of these three senior leadership positions.
Role Overview
As a Senior Operations Manager at GRU9, you will lead a large-scale operation within one of the most complex fulfillment environments in Brazil. You will own end-to-end performance for your area, managing a team of Operations Managers and Area...
About the Site
GRU9 is Brazil's largest Fulfillment Center and the highest-volume site in Latin America and operates with more then 3k associates.
The site's senior leadership is structured around three Senior Operations Managers, each owning a major operational pillar and reporting directly to the Site Leader:
Inbound + Customer Returns: receiving, stow, customer returns processing, and reverse logistics.
Outbound: pick, pack, ship dock, transfer out, and vendor returns.
Quality, Learning & Planning: ICQA, inventory management, associate development, labor planning, change management, and process improvement.
This role is one of these three senior leadership positions.
Role Overview
As a Senior Operations Manager at GRU9, you will lead a large-scale operation within one of the most complex fulfillment environments in Brazil. You will own end-to-end performance for your area, managing a team of Operations Managers and Area...