Senior Operations Manager – Web Application & Product Operations
Location
Sylmar, CA
Job Type
Full-time
Category
other-general
Posted
June 15, 2026
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
**Role Overview**
The Senior Operations Manager leads the end‑to‑end operational lifecycle of remote care software, overseeing Tier 2 application support, change request governance, product operations, release readiness, and hypercare management. This role is accountable for ensuring the reliability, performance, and operational excellence of web and remote care applications while partnering closely with Tier 1 Support, Software Development, SRE, DevOps, Systems Engineering, QA, and other cross‑functional teams. It also includes global coordination with teams in Malaysia and Ireland to drive seamless, unified operational exe...
**Role Overview**
The Senior Operations Manager leads the end‑to‑end operational lifecycle of remote care software, overseeing Tier 2 application support, change request governance, product operations, release readiness, and hypercare management. This role is accountable for ensuring the reliability, performance, and operational excellence of web and remote care applications while partnering closely with Tier 1 Support, Software Development, SRE, DevOps, Systems Engineering, QA, and other cross‑functional teams. It also includes global coordination with teams in Malaysia and Ireland to drive seamless, unified operational exe...