Senior Oracle PL/SQL Support Analyst
Location
guadalajara, mexico metropolitan area
Job Type
Full-time
Category
IT / Computing / Software
Posted
June 04, 2026
We are seeking a highly experienced Senior Oracle PL/SQL Support Analyst with 8–10 years of experience supporting and enhancing Oracle-based production systems. This role is critical to ensuring system stability, resolving complex incidents, and driving continuous improvement initiatives. The position also involves mentoring junior team members and collaborating closely with business and cross-functional teams.
Key Responsibilities
- Provide Level 3 (L3) production support for Oracle/PL/SQL-based applications, ensuring high system availability and performance.
- Lead investigation and resolution of complex production incidents within defined SLAs.
- Conduct root cause analysis (RCA) and implement permanent fixes to prevent recurrence.
- Design, develop, and optimize PL/SQL components , including packages, procedures, functions...