Senior Platform Architect – Contact Center Technologies (Zendesk, Amazon Connect, AWS)
Location
ottawa, on
Job Type
Full-time
Category
Other-General
Posted
June 10, 2026
Senior Platform Architect – Contact Center Technologies (Zendesk, Amazon Connect, AWS) page is loaded Senior Platform Architect – Contact Center Technologies (Zendesk, Amazon Connect, AWS) Postuler remote type Fully Flexible locations Remote, Ontario, Canada Remote, British Columbia, Canada Remote, Quebec, Canada time type Full time posted on Publié il y a 6 jour(s) job requisition id R31685 Job Description
About Us: Zendesk is a leader in customer experience solutions, dedicated to delivering innovative technology and exceptional service. Our Contact Center Center of Excellence (CoE) focuses on optimizing customer support platforms, including Zendesk, Amazon Connect, and AWS-based solutions, to enhance customer interactions and operational efficiency. Position Overview: We are seeking a seasoned Senior Platform Architect with deep expertise in contact center technologies and CX Suites preferably, Zendesk, Amazon Connect, and AWS. This role will drive the design and implementa...
About Us: Zendesk is a leader in customer experience solutions, dedicated to delivering innovative technology and exceptional service. Our Contact Center Center of Excellence (CoE) focuses on optimizing customer support platforms, including Zendesk, Amazon Connect, and AWS-based solutions, to enhance customer interactions and operational efficiency. Position Overview: We are seeking a seasoned Senior Platform Architect with deep expertise in contact center technologies and CX Suites preferably, Zendesk, Amazon Connect, and AWS. This role will drive the design and implementa...