Senior Platform Software Engineer
Location
london, england
Job Type
Full-time
Category
IT & Technology
Posted
May 28, 2026
About PolyAI
PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants enable businesses to deliver customer service that rivals human agents.
Responsibilities
- Deliver production‑ready, reliable, and scalable infrastructure on time.
- Improve developer experience and define technical standards for the entire company.
- Design, deploy, and manage scalable, secure, and resilient cloud infrastructure on AWS and Azure.
- Collaborate with engineering and security teams to define cloud architecture and implement best practices.
- Automate cloud operations with infrastructure‑as‑code using tools such as Terraform.
- Monitor cloud infrastructure performance, identify issues, and implement solutions to ensure high availability and reliability.
- Optimize cloud resources for cost‑efficiency while maintaining performance and security standa...