Senior Principal Predictive Insights Specialist
Location
San Francisco, CA
Job Type
Full-time
Category
other-general
Posted
June 20, 2026
**Job Requisition ID #**
26WD99168
**Senior Principal Predictive Insights Specialist**
**Role Overview**
We are building a flexible, high-leverage team responsible for detecting customer issues earlier and enabling the organization to act before they escalate.
As a Senior Principal Predictive Insights Specialist, you will:
+ Define and steward a durable capability area within the team's broader strategic direction, one that outlives any single project
+ Own outcomes through implementation, adoption, and ongoing operation; accountability does not end at handoff
+ Drive adoption and effective use of capabilities across partner pillars and leadership
This team operates as a horizontal intelligence layer within the Predictive Support pillar, partnering closely with Diagnostics, Customer Reliability, and Technical Account Management (TAM) to improve how the organization anticipates and responds to customer needs.
...
26WD99168
**Senior Principal Predictive Insights Specialist**
**Role Overview**
We are building a flexible, high-leverage team responsible for detecting customer issues earlier and enabling the organization to act before they escalate.
As a Senior Principal Predictive Insights Specialist, you will:
+ Define and steward a durable capability area within the team's broader strategic direction, one that outlives any single project
+ Own outcomes through implementation, adoption, and ongoing operation; accountability does not end at handoff
+ Drive adoption and effective use of capabilities across partner pillars and leadership
This team operates as a horizontal intelligence layer within the Predictive Support pillar, partnering closely with Diagnostics, Customer Reliability, and Technical Account Management (TAM) to improve how the organization anticipates and responds to customer needs.
...