Senior Production Support Analyst, Synthetic Prime
Location
singapore, singapore
Job Type
Full-time
Category
Product Management, Business Intelligence & Analysis
Posted
June 13, 2026
Pay Details We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.
Work Location : Singapore, Singapore
Hours 40
Line Of Business Technology Solutions
About the Role
We are seeking a Senior Production Support Analyst to support the Synthetic Prime platform. You will act as a key point of contact for the business, ensuring platform stability, managing incidents, and driving continuous improvement across production systems.
Key Responsibilities
- Production Support & Incident Management
- Provide L2 production support for Synthetic Prime and related applications
- Lead incident triage, prioritization, escalation, and resolution
- Own problem management including root cause an...