Senior Receptionist

Outline of job role and purpose:  A Receptionist ensures smooth running operations by channelling accurate information to all promptly and ensuring a warm welcome and heartfelt goodbye to all guests
Key responsibilities and accountabilities:

• Ensuring that daysheets are updated daily with correct information and shared with all relevant departments timeously.


• Assist with daily safari shop sales with guests and staff


• Communication management – ensuring that all phone and radio calls are responded to as per company policy and procedures.


• Ensure all guest special requirements are noted, acted upon, and communicated to relevant departments


• Act as a central control point in any emergency situation and ensure you follow company policies and procedures with regard to any emergency situation.


• Assist with Kwandwe Logistics in terms of transferring guests, staff and deliveries t...