Senior Remote Chat Support Specialist (SaaS)

Sinch AB is searching for a Customer Support Representative (Remote - US hours) to assist customers with various inquiries through chat, email, and phone calls. The ideal candidate should have at least 1 year of experience in live chat support for software/SaaS and be able to easily communicate technical information to non-technical users.

This role requires excellent problem-solving skills and the ability to work in a fast-paced environment, showcasing a commitment to amazing customer service. Applicants should have a Bachelor's degree and be comfortable using CRM platforms.