Senior Scheduler - Home Health

Detailed Overview

Working under the general supervision of the Manager or designate, provides direction and training to designated Home Health staff; coordinates and assigns the scheduling of designated Home health (HH) staff to ensure appropriate services to clients based on their care plan and compliance with relevant legislation; in collaboration with team members, initiates and updates schedules, relays information to appropriate HH staff regarding specific client inquiries and complaints; maintain accurate documentation and/or records; assists with the development and implementation of processes to determine scheduling staff skill levels and identify specific training needs. Responsibilities Provides direction to designated staff; monitors attendance and performance, calls in staff as needed and forwards leave requests for approval; provides orientation and training to designated staff on items such as scheduling procedures and use of appropriate forms. Receiv...