Senior Service Delivery & Projects Leader

A leading recruitment firm is looking for a Service Delivery & Project Manager in Durban, South Africa. This role involves maintaining strong relationships with customers and delivering excellent service quality. The candidate must have a project management certification, a minimum of 5 years' experience in IT service delivery, and 2 years in project management. Responsibilities include managing customer complaints, establishing SLAs, and leading operational support initiatives. A dynamic environment awaits the successful applicant.
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