Senior Service Manager ITIL

Senior Service Manager (ITIL SC Clearance) Preston / WFH to £80k

Are you a tech savvy, delivery focused Service Manager with MSP experience?

You could be progressing your career at a growing software and technology consultancy.

As a Senior Service Manager you lead the development and continuous improvement of ITIL practices across a growing managed services environment, ensuring effective governance, operational control and service quality. Collaborating with technical, service delivery and customer facing teams, you will drive adoption of best practices across Incident, Problem, Change, Service Request, Knowledge, Asset and Service Level Management.

You will use data, customer feedback, and operational insights to i...