Senior Service Technician
Location
Pittsburgh, PA
Job Type
Full-time
Category
other-general
Posted
June 15, 2026
Description
This person will be responsible for the implementation and programming of commercial intrusion, access control, fire and video systems. This individual will be a part of the Technical Services Group, which is responsible for providing technical support and final commissioning of client systems.
Position Responsibilities:
• Provide technical support for commercial intrusion, access control, fire and video systems
• Install, configure, program and perform final commissioning of systems
• Provide end-user training
• Work collaboratively with installation, project management, engineering and other departments
• Provide assistance to other technical support specialists in the work group
• Interact professionally with customers while performing duties
• Troubleshoot problems remotely or at the customer site as required
• Complete service reports and other documentation as required
• Achieve above average results for customer satisfaction
Skills...
This person will be responsible for the implementation and programming of commercial intrusion, access control, fire and video systems. This individual will be a part of the Technical Services Group, which is responsible for providing technical support and final commissioning of client systems.
Position Responsibilities:
• Provide technical support for commercial intrusion, access control, fire and video systems
• Install, configure, program and perform final commissioning of systems
• Provide end-user training
• Work collaboratively with installation, project management, engineering and other departments
• Provide assistance to other technical support specialists in the work group
• Interact professionally with customers while performing duties
• Troubleshoot problems remotely or at the customer site as required
• Complete service reports and other documentation as required
• Achieve above average results for customer satisfaction
Skills...