Senior ServiceNow Administrator

Confidential • Toronto, Ontario, Canada • Posted March 13, 2026

Location Toronto, Ontario

Job Type Contract

Category Operations Specialties Managers

Posted March 13, 2026

  Senior ServiceNow Administrator 
  Description of Assignment 
 The ServiceNow Program requires a Senior ServiceNow Administrator that will proactively work towards the platform’s stabilization, strategic growth/functionality road-mapping, and configuration of smaller scale processes in support of process improvements and Employee Experience.
  Assignment Duties 
 · Manages all aspects of the ServiceNow platform, including user administration, access control, and system configurations.
 · Configures and customizes ServiceNow modules (ITSM, SPM, and APM), platform and mobile to meet business requirements.
 · Provides support and training to ServiceNow users, including troubleshooting issues, answering questions, and delivering training sessions as needed.
 · Performs platform upgrades, module upgrades, and patches as required
 · Works with Subscription Management and process leads for overall license manage...
            

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