Senior Software Engineer, AI

The Role

As a Senior Backend & AI Engineer, you will be responsible for the design, development, deployment, and operation of business‑critical AI features. Previous experience implementing AI features is a must. Best practices, evangelization, and mentoring in your team and across all of Engineering will be a part of your day to day job. Quality, excellence, and agility drive our delivery processes and you will help us level these up. You will be building practical applications such as chatbots, virtual assistants, automated content generation, and other NLP‑powered tools. You will use and fine‑tune existing LLMs to cater to specific business needs and domains, ensuring high performance in real‑world applications.

Your Responsibilities @ Aircall

• Collaborate on requirements analysis to design the right technical and business solutions for our customers.
• Propose innovative solutions by staying ahead of AI landscape trends and emerging te...