Senior Software Engineer, AI Products

HRB • kitchener, region of waterloo, Canada • Posted June 01, 2026

Location kitchener, region of waterloo
Job Type Full-time
Category IT & Technology
Posted June 01, 2026

The role

As an AI Engineer, you will play a pivotal role in integrating large language models (LLMs) and machine learning (ML) solutions into our platform and internal systems. Your work will directly impact customer experiences, operational efficiency, and product innovation.

What You Will Be Doing:

  • Build & Ship AI Based Features – Design, implement, and optimize AI-driven features for the platform, enhancing customer experience and business impact.

  • AI-Powered Automation & Tooling – Develop LLM-based internal automation tools to streamline workflows, reduce manual effort, and improve team productivity.

  • Scalable AI Infrastructure – Build and maintain a ML/LLM pipeline, ensuring robust, efficient, and scalable deployments.

  • Performance & Cost Optimization – Improve AI model performance, balancing speed, quality, and infrastructure costs.

  • Cross-Functional Collaboration – W...

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